FAQ

This seems too good to be true, are you guys legit?

Question:

This seems too good to be true, are you guys legit?

Answer:

We promise you, we are real! Located in Los Angeles California, we are an organization run by real attorneys. We have done hundreds of expungements for our clients. Our address is: 2049 Century Park East, Suite 750, Los Angeles, CA 90067 In order to help you feel more assured, we direct you to some of our customer reviews. Also, feel free to visit our facebook, yelp, or google pages to see more reviews. If you want to speak to a real live person, feel free to call us (toll free) at: 1-844-204-7222 You can also contact us via email: customerservice@expungeamerica.com

Everyone says they are the cheapest, why should we believe you?

Question:

Everyone says they are the cheapest, why should we believe you?

Answer:

Our flat rate charge includes everything for us to expunge your record. A lot of other law firms charge extra fees for different aspects of the expungement. They also charge for court fees. So while they may say "$39.99" expungement, its not exactly true. We are different. Our motto is: "The price is the price." We charge a flat rate. That rate INCLUDES court fees. You will not be charged one cent more. We will either expunge your record for that price, or return your money. period.

What is your money back guarantee?

Question:

What is your money back guarantee?

Answer:

If we can't get your your expungement, we will give you your money back. No questions asked. In most cases, we don't even charge anyone until we determine eligibility. After that, if for any reason you don't obtain an expungement, we will give you a full refund, no questions asked.

Do I qualify for an expungement?

Question:

Do I qualify for an expungement?

Answer:

Great question! If you were convicted of a crime, completed probation, and have no new cases currently pending in court, you qualify. Don't worry though, we will determine eligibility before and let you know your eligibility status. Apply online today to begin the process.

Can I expunge more than one conviction at a time?

Question:

Can I expunge more than one conviction at a time?

Answer:

Yes you can! As long as probation was completed and there are no pending cases against you, whether it is 2 or 20 convictions, ExpungeAmerica can get them expunged.

I think I qualify, but I have a few more months of probation time left, what do I do?

Question:

I think I qualify, but I have a few more months of probation time left, what do I do?

Answer:

Glad you asked. You have two options. The first option is that you can wait until your probation is completed and terminated, then call us to apply for a felony reduction or expungement. Your second option is that we can ask the court to terminate your probation a few months or weeks early. If you have a pressing need to get off probation (job or school applications etc…) option number two will serve your interests best.

How are you able to do this for $599.99, my attorney charges much more?

Question:

How are you able to do this for $599.99, my attorney charges much more?

Answer:

We understand that many attorneys charge significantly higher rates to file an expungement. However, we believe that its time the legal industry adopted new technology. We use our proprietary software to help collect your information and reduce our overhead costs. We pass those savings directly to you.

I was never put on probation, instead I did a few months in jail. Can I expunge that?

Question:

I was never put on probation, instead I did a few months in jail. Can I expunge that?

Answer:

If one full year has elapsed since your jail term, and you have no new cases pending, don’t worry, we can expunge that too.

Will I have to pay any court fees in addition to the $599.99?

Question:

Will I have to pay any court fees in addition to the $599.99?

Answer:

Court fees are INCLUDED in our price. Typical court fees are approximately $140.00. You will not pay more than what you are quoted. "The Price is the Price."

What are the chances my record will be cleared?

Question:

What are the chances my record will be cleared?

Answer:

We have an extremely high success rate. We believe that if you are eligible, we will get you an expungement. That is why we offer a money back guarantee. If we can't expunge your record, we will refund you $599.99.

What happens if I'm not eligible for an expungement?

Question:

What happens if I'm not eligible for an expungement?

Answer:

You get a refund! In most cases, we won't even charge you until we determine if you are eligible. More importantly though, if you don't get an expungement for any reason, we will refund you the full $599.99 immediately. The money will be applied directly back to the card you used at checkout.

Who do I contact if I have a question?

Question:

Who do I contact if I have a question?

Answer:

Send all inquiries to customerservice@expungeamerica.com. Alternatively, you can call us at 1-844-204-7222

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